return policy

 

If you’re not satisfied with any of our products, please contact us as we’re more than happy to help you resolve your issue.

Guidelines

  • Returns and exchanges are valid within 7 days of purchase for defective merchandise only (to be determined by Customer Service) and only for merchandise purchased at www.evianspray.com
  • Any promotional discount received on your original purchase will be recalculated when the merchandise is returned or exchanged.
  • We will not be able to issue a refund if the item was received as a promotional item at no cost to the customer. 

How to Return or Exchange

  • To return or exchange an item, please email Customer Service at: mail@wilkesgroup.com.
  • Please be sure to include the following information:
◦ The product(s) being returned or exchanged
◦ Reason for return
◦ Copy of invoice/original receipt number
  • The customer initiating the return or exchange is responsible for return shipping cost.